Privacy Policy
Plaax ("we", "us", or "our") operates getplaax.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.
1. Information We Collect
We collect the following information when you use Plaax:
- Name and email address — provided by you before generating your playbook
- Quiz answers — your responses to the 10 onboarding questions used to personalize your playbook
- Payment information — processed securely by Stripe. We never store your card details on our servers.
2. How We Use Your Information
- To generate and deliver your personalized AI playbook
- To process your payment via Stripe
- To send you your playbook or order confirmation (if email delivery is enabled)
- To improve our product and understand how customers use Plaax
3. Data Storage
Your data is stored securely in a hosted Postgres database (Supabase). We retain your name, email, quiz answers, and playbook content to allow you to access your playbook after purchase. We do not sell your data to third parties.
4. Third-Party Services
We use the following third-party services to operate Plaax:
- Stripe — payment processing. View their privacy policy at stripe.com/privacy
- Anthropic (Claude) — AI playbook generation. Your quiz answers are sent to Anthropic's API to generate your playbook. View their privacy policy at anthropic.com/privacy
- Render — website hosting
- Supabase — database hosting
5. Cookies
Plaax uses localStorage (a browser storage mechanism) to remember your quiz progress and session state. We do not use advertising cookies or track you across other websites.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. To make a request, email us at plaaxaiplaybook@gmail.com.
7. Children's Privacy
Plaax is not directed at children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of Plaax after changes constitutes acceptance of the updated policy.
9. Contact
If you have any questions about this Privacy Policy, please contact us at plaaxaiplaybook@gmail.com.